At WP Cooper, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (wpcooper.com) or purchase our products. By using our site or services, you agree to the practices described in this policy.
1. Information We Collect
When you use WP Cooper, we may collect the following types of information:
- Personal Information:
- Name, email address, billing address, phone number, and other details you provide during purchases or support inquiries.
- Payment Information:
- Payments are securely processed through Freemius, our payment partner. WP Cooper does not store credit card or sensitive payment information.
- Usage Information:
- Technical data such as IP address, browser type, device information, pages visited, and interactions with the website for analytics and performance improvements.
- Cookies and Tracking:
- We use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You may disable cookies in your browser, but some site features may not function properly.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process purchases, refunds, and other transactions via Freemius.
- To provide customer support and respond to inquiries.
- To improve our products, website functionality, and user experience.
- To send updates, promotional offers, or newsletters (only if you opt-in).
- To comply with legal obligations and prevent fraudulent activities.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
- Freemius Payment Processing: Your payment data is shared securely with Freemius to process transactions. For more information, please review the Freemius Privacy Policy: https://freemius.com/privacy-policy
- Service Providers: Trusted third-party providers may access personal information to help us provide services (analytics, email delivery, support).
- Legal Compliance: We may disclose information if required by law or to protect the rights, property, or safety of WP Cooper, our users, or others.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications at any time.
To exercise your rights, please contact us via our support page.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill purchases and orders.
- Comply with legal obligations.
- Resolve disputes or enforce agreements.
Afterward, data is securely deleted or anonymized.
6. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
WP Cooper does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party websites. WP Cooper is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Compliance with Laws
- GDPR: If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation regarding access, correction, deletion, and processing of your data.
- CCPA: If you are a California resident, you have rights under the California Consumer Privacy Act to know, delete, and opt out of the sale of personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of the updated policy.
11. Contact Us
For questions or concerns about this Privacy Policy, your personal data, or Freemius payment processing, please contact us via our support page